Privacy Policy
Last Updated: December 20, 2024
1. Introduction
Welcome to TranscriptHost (“we,” “our,” “us”). We are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
2. Information We Collect
a. Personal Information
- Registration Details: Name, email address, password, and other necessary information required to create an account.
- Contact Information: Email address, phone number, and mailing address (if provided).
b. Content Information
- Contact Information: Email address, phone number, and mailing address (if provided).
c. Non-Personal Information
- Usage Data: IP address, browser type, pages visited, time spent on pages, and other usage statistics.
- Cookies and Tracking Technologies: To enhance user experience and analyze usage patterns.
3. How we use your Information
- Provide Services: To operate and maintain TranscriptHost, enabling users to upload, manage, and access their transcripts
- Improve Services: Analyze usage data to enhance platform functionality and user experience.
- Communication: Respond to inquiries, send updates, newsletters, and provide customer support.
- Security: Protect against unauthorized access, data breaches, and other security threats.
- Legal Compliance: Fulfill legal obligations and protect our rights.
4. How we share your Information
- Service Providers: Third-party vendors who assist in operating our services (e.g., hosting providers, payment processors).
- Legal Requirements: When required by law or to protect our rights and the safety of our users.
- Business Transfers: In the event of a merger, acquisition, or sale of assets.
- With Your Consent: Any other disclosures with your explicit consent.
5. Data Security
We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments. However, no method of transmission over the internet or electronic storage is entirely secure.
6. Cookies and Tracking Technologies
Current Status : At this time, TranscriptHost does not utilize non-essential cookies or tracking technologies that require explicit user consent. We use essential cookies solely to ensure the functionality and security of our website and services. These essential cookies are necessary for basic operations such as maintaining user sessions and providing core features.
Future Plans: We are committed to enhancing user experience and may introduce additional cookies or tracking technologies in the future to offer personalized services and gather analytical data. When we implement such features, we will introduce a comprehensive Cookie Consent Form to obtain your explicit consent in accordance with applicable data protection laws.
7. Third-Party Services
Our platform may contain links to third-party websites and services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.
8. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request access to your personal data.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data.
- Restriction: Request restriction of processing your data.
- Portability: Request transfer of your data to another service.
To exercise these rights, please contact us using the information provided in the “Contact Us” section.
9. Data Retention
We retain your personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When your personal information is no longer needed, we will securely delete or anonymize it.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically to stay informed about our data practices.
11. International Data Transfers
Your information may be transferred to and maintained on servers located outside your country of residence. By using our services, you consent to the transfer of your information to countries that may have different data protection laws than your own.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: support@transcripthost.com
- Address: 770 Broadway Street Ste 104 #1126 San Antonio, Texas 78209