Frequently Asked Question

What is your Transcript Hosting Service?

Our Transcript Hosting Service allows users to upload, host, and manage their .txt transcript files through a secure and accessible platform. With our dedicated transcript viewer, users can easily view and share their transcripts.

How do I get started with your service?

Simply visit our Pricing page, choose a plan that suits your needs ,once you make the payment you will receive an email to create an account, and start uploading your transcript files immediately.

What file formats do you support for transcript uploads?

We support .txt files exclusively to ensure consistency and compatibility with our dedicated transcript viewer.

Can I access my transcripts from multiple devices?

Yes, your transcripts are accessible from any device with internet connectivity. Simply log in to your account to view and manage your transcripts.

Are there any hidden fees?

No hidden fees. All costs are transparently displayed during the signup process. Enjoy our services without unexpected charges.

Do you offer bulk discounts for large organizations?

Yes, we offer bulk discounts for large organizations and high-volume transcript hosting needs. Contact our team to discuss customized pricing options.

Can I request additional features?

Certainly! We’re always looking to improve. Contact us with your feature requests, and we’ll consider them for future updates.

Can I change my plan later?

Yes, you can upgrade or downgrade your plan anytime through your account dashboard. Changes take effect immediately , but right now we don’t offer proportional billing adjustments . You can contact us to get a offer code that you use to decrease the total amount from next payment. of whatever is left.

Can the Enterprise plan be customized?

Absolutely! The Enterprise Tier offers tailored solutions to fit your organization’s unique needs. Contact us to discuss customization options.

How do I cancel my subscription?

You can cancel anytime through your account dashboard under the “Cancel Plan” section. Your plan will remain active until the end of the current billing cycle.

What payment methods are accepted?

Currently, we accept payments exclusively through Stripe, which supports all major credit cards (Visa, MasterCard, American Express). We are working on adding more payment options in the future. Stay tuned for updates!

Are there any hidden fees?

No hidden fees. All costs are transparently displayed during the signup process. Enjoy our services without surprises.

Do you offer bulk discounts for large organizations?

Yes, we offer bulk discounts for large organizations and high-volume transcription needs. Contact us to discuss customized pricing options.

Can I pause my subscription?

No, Once Started you cannot pause your subscription . Although we will keep you posted if we add this feature in future.

Can I get a demo of your transcription service?

Yes, we offer live demos upon request , Contact us to schedule a demonstration tailored to your needs.